Keeping you safe 2

Keeping You Safe: CAMX’s Health and Safety Measures

UPDATE: NEW Safety Protocols for CAMX 2021

The safety and security of CAMX attendees, exhibitors, and staff remain our #1 priority. CAMX 2021 will deliver a safe meeting environment that allows business to get done through new onsite safety protocols and measures.

  1. Masks Requested: The CAMX team is asking that everyone in attendance mutually agree to a Duty of Care, to do the utmost to protect each other from illness. Wearing masks helps protect those around you, reduces the risk to you, and helps to promote a safe meeting environment for everyone. Masks will be available at CAMX registration.
  2. Social Distancing Comfort Level Stickers: Color-coded stickers indicating your level of engagement comfort will be available to add to your name badge. Everyone is welcome to change their stickers at any time during the expo. The color coding is as follows:
    • Red: I’m being extra vigilant, and prefer a 6’ space, no direct contact, no exceptions.
    • Yellow: I prefer my space be respected. Some indirect physical contact is welcome, like an elbow bump or an air high-five.
    • Green: I’m okay with being approached at shorter distances and fist-bumps or handshakes are okay.
  3. Physical distancing: In the CAMX session rooms, General Session, Good Day, CAMX, and other spaces in which people will be convening, chairs and/or tables will be available that ensures varied levels of safe distancing.
  4. Touchless Onsite Registration/Badge Scanning: All attendees are strongly encouraged to register online prior to arriving at the expo. Online registration will remain open throughout the event, and your badge will be emailed to you directly in a printable format in October. Be sure to bring the printed badge with you and pick up your lanyard on site, along with your CAMX branded bag. Contactless badge scanning will be offered for all conference sessions.
  5. Clean Air/Safe Air: The Kay Bailey Hutchison Convention Center Dallas (KBHCC) has upgraded their air ventilation and filtration system to a MERV 13 filtration system as part of the Global Bio-risk Advisory Council (GBAC) program. This accreditation verifies that the KBHCC has a comprehensive plan in place to mitigate and prevent the risks associated with infectious diseases. Learn more at, and watch this video to hear more from the KBHCC. Further protocols regarding cleaning and air filtration can be found here.


In-Person Business Events Can Happen Safely, Says Freeman

According to the latest Freeman & Epistemix Delta Impact Study conducted in August 2021, in-person business events can happen safely through the Fall, despite the increased delta and seasonal increase in COVID cases. Some key takeaways from the report include:

  • Participants (including attendees, exhibitors, staff) have a vaccination rate 80% or greater (and climbing), imparting a coverage ratio that drastically cuts transmissibility of COVID-19 at such events. Coupling the controllable nature of events + industry vaccination rates, attending an event is no riskier than most normal daily activities​.
  • In-person business events have high vaccination rates which drastically cuts the transmissibility of COVID-19​.
  • Air quality in the space is a critical consideration: Most major convention centers and hotels have significantly upgraded their systems and most spaces are voluminous and are similar to outdoor transmissibility.

On Site

  • Touchless onsite registration options available.
  • Designated exhibit hall entrances and exits.
  • Contactless badge scanning for entry to conference sessions.
  • Use the CAMX Event app, available October 8, to find exhibitors, view the session schedule, and get the latest event information.
  • Hand sanitizer stations placed throughout the convention center.
  • Added health and safety signage.
  • Masks are strongly advised especially for all unvaccinated attendees, exhibitors, staff, and service providers.

General best practices

  • This one is tough: avoid handshakes and embraces as greetings. Instead, bump elbows, tip your hat, air-five, take a bow, wave, or just say “Hello!”
  • Wash your hands often. Especially when you’ve been in high-touch areas like on escalators, in elevators or seating areas.
  • Avoid touching the eyes, nose, and mouth.

the facility

The city of Dallas and the Kay Bailey Hutchison Convention Center Dallas (KBHCCD) have gone to great measures to ensure a SAFE experience while in their city. Late last year, the convention center achieved the Global Biorisk Advisory Council® (GBAC) STAR™ accreditation. GBAC's STAR™ Facility Program, created by the International Sanitary Supply Association (ISSA), has specific criteria that consider cleaning, disinfecting, and infectious disease prevention plans when approving accreditations. The accreditation means that the KBHCCD implemented a plan, and continues to do so, to control risks associated with infectious agents such as COVID-19, SARS-CoV-2, Influenza, MRSA, and TB.

Additional measures for both the facility and food & beverage outlets that have been put in place include:

Cleaning and Air Filtration

  • A MERV 13 filtration system is used in all air handlers throughout the KBHCC.
  • UV light air purification has been installed in all passenger elevators.
  • UV light escalator handrails have been installed for all escalators in the convention center.
  • Outside air intake has been increased in all meeting rooms, ballrooms, and exhibit halls to increase the air mixture while maintaining suitable temperatures within spaces.
  • Frequent touch points such as escalator rails, door handles, and elevator buttons are disinfected with EPA or NEA registered disinfectants.
  • Bathrooms, carpets, and equipment are cleaned regularly.
  • Employees have received training in the proper procedures to utilize each piece of cleaning and disinfectant equipment, including electrostatic sprayers and power washers.

Food and Beverage Areas

  • 3-Ply Surgical Masks & Gloves for all Staff 
  • New, targeted cleaning solutions 
  • Expanded sanitizer stations 
  • Increased cleaning schedule 
  • Elevated training for all team members 
  • Employee wellness screening upon arrival 
  • Contactless payment
  • Point-of-sale barriers 
  • Wrapped silverware 
  • Pre-packaged Condiments

If you think there are any other measures that CAMX management ought to be considering, we encourage you to contact us at with your thoughtful suggestions.

COVID-19 Cancellation Policy

To ensure the safety of our guests, the CAMX team strongly encourages registrants with a positive COVID-19 test to refrain from attending the CAMX 2021 Expo on October 19-21, 2021. We have adjusted our cancellation policy accordingly.

  1. Registration is now 100% REFUNDABLE (or transferable to virtual only) for anyone who contracts COVID-19 within 14 days of the event dates and can show proof of a positive test. 100% difference of in-person v. virtual only will be refunded if virtual only option is chosen.
  2. In the event the registrant is no longer able to attend CAMX, substitutions of a business colleague/co-worker will be accepted until one week prior to the start of the expo. The original registrant must submit the replacement’s name and contact information in writing to
  3. Cancellation requests cannot be processed over the phone.
  4. For more information on CAMX’s Standard Cancellation and Registration Policies, go to the Registration Page.